Need Help?

If you have any question or need help with your account, you may Contact Us to assist you.

Customer Care (United States)

Monday to Sunday
9:00 AM - 12:00 AM EST
Laura Mercier
(888) 637-2437

Customer Care (UK and Europe)

Monday to Friday
9:00 AM - 5:00 PM GMT
Laura Mercier
+44 (800) 668-1669

Where's my order?

Once your order has shipped, you will receive an email confirmation with your tracking number. If you did not receive your shipping confirmation, or a notice of your order being cancelled, please contact us at (888) 637-2437 to check on the status of your order, or you may email us at contact_us@lauramercier.com. Please be sure to include your order number, email address, name and ship to address for faster service.

Need Help?

If you have any question or need help with your account, you may Contact Us to assist you.

Customer Care (United States)

Monday to Sunday
9:00 AM - 12:00 AM EST
Laura Mercier
(888) 637-2437

Customer Care (UK and Europe)

Monday to Friday
9:00 AM - 5:00 PM GMT
Laura Mercier
+44 (800) 668-1669