Need Help?

If you have any question or need help with your account, you may Contact Us to assist you.

Customer Care (United States)

Monday to Saturday
9:00 AM - 11:00 PM ET
Laura Mercier
(888) 637-2437

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.

Out of Stock Items

Occasionally an item in our core collection may be temporarily out of stock. We recommend entering your email address on the product page to be notified when the item is back in stock. Please keep in mind, some of our products are seasonal exclusives and once they are out of stock, they will most likely not return.

From time to time, our website may contain inaccuracies that relate to availability. These occasions can cause an item or order to be backordered or cancelled. We will ship the item or order as soon as it is available, and you will receive an email letting you know if any items have been cancelled. We apologize for any inconvenience.

 

Need Help?

If you have any question or need help with your account, you may Contact Us to assist you.

Customer Care (United States)

Monday to Saturday
9:00 AM - 11:00 PM ET
Laura Mercier
(888) 637-2437

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.