Need Help?

If you have any question or need help with your account, you may Contact Us to assist you.

Customer Care (United States)

Monday to Thursday
9:00 AM - 9:00 PM EST

Friday
9:00 AM - 6:00 PM EST
Laura Mercier
(888) 637-2437

Customer Care (UK and Europe)

Monday to Friday
9:00 AM - 5:00 PM GMT
Laura Mercier
+44 (800) 668-1669

Changing or Canceling Your Order

If you realize a mistake has been made on your order, please call us right away at (888) 637-2437/MERCIER for assistance. Once an order has been sent to the warehouse for processing, it may not be changed or cancelled. For more information on returns, please visit our Returns Policy.

 

Need Help?

If you have any question or need help with your account, you may Contact Us to assist you.

Customer Care (United States)

Monday to Thursday
9:00 AM - 9:00 PM EST

Friday
9:00 AM - 6:00 PM EST
Laura Mercier
(888) 637-2437

Customer Care (UK and Europe)

Monday to Friday
9:00 AM - 5:00 PM GMT
Laura Mercier
+44 (800) 668-1669