Return Policy

We are committed to providing quality products to our customers. If you receive products from that do not meet your expectations, simply return the gently used products with the receipt within 30 days of purchase. Please notate on the front side of your receipt the reason for your return and send the product(s) back to us using pre-paid and insured shipping methods. Empty containers will not be accepted for refund. Processing time for returns takes up to 10 business days from the return is received.

Items purchased on cannot be returned or exchanged at retailers that sell Laura Mercier Cosmetics.

You can return your purchase made on to the address below.

Laura Mercier Returns Dept
4638 E Shelby Dr
Memphis, TN 38118

For additional information, please contact us at 1-888-637-2437/MERCIER

PLEASE NOTE: Only items purchased on will be accepted for a return. If your items were purchased at an authorized retailer, please contact that retailer to arrange for a return or exchange.