Need Help?

If you have any question or need help with your account, you may Contact Us to assist you.

Customer Service (United States)

Monday to Friday
9:00 AM - 6:00 PM CST
Laura Mercier
(888) 637-2437

Customer Service (UK and Europe)

Monday to Friday
9:00 AM - 5:00 PM GMT
Laura Mercier
+44 (800) 668-1669

Return Policy

We are committed to providing quality products to our customers. If you receive products from lauramercier.com that do not meet your expectations, simply return the gently-used products with the receipt within 30 days of purchase. Please notate on the front side of your receipt the reason for your return and send the product(s) back to us using prepaid and insured shipping methods. Empty containers will not be accepted for refund. Processing time for returns takes up to 10 business days from the return is received.

Items purchased on lauramercier.com cannot be returned or exchanged at retailers that sell Laura Mercier Cosmetics.

You can return your purchase made on lauramercier.com to the address below.

Laura Mercier Returns Dept
4638 E Shelby Dr
Memphis, TN 38118

For additional information, please contact us at 1-888-637-2437/MERCIER

PLEASE NOTE: Only items purchased on lauramercier.com will be accepted for a return. If your items were purchased at an authorized retailer, please contact the retailer to arrange for a return or exchange.

Need Help?

If you have any question or need help with your account, you may Contact Us to assist you.

Customer Service (United States)

Monday to Friday
9:00 AM - 6:00 PM CST
Laura Mercier
(888) 637-2437

Customer Service (UK and Europe)

Monday to Friday
9:00 AM - 5:00 PM GMT
Laura Mercier
+44 (800) 668-1669