Need Help?

If you have any question or need help with your account, you may Contact Us to assist you.

Customer Care (United States)

Monday to Saturday
9:00 AM - 11:00 PM ET
Laura Mercier
(888) 637-2437

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.

Checkout

Checkout Options

If you are currently registered on our site, you may sign in using your email address and password to proceed to checkout. If you are not currently registered on our site, you may either create an account, or proceed to checkout by selecting guest checkout. You will have an opportunity to create an account once you have completed your order.

Shipping Options

From the options provided, select from the shipping methods that are available for the item(s) you wish to purchase. For more information on shipping, click here. Not all shipping options may be available for all products or locations.

Billing Information

Enter your billing information as it appears on your credit card statement. Your credit card will not be accepted without the appropriate billing address and telephone number. Your credit card may also be rejected if your bank does not support address verification

Payment Information

Currently, we only accept Visa, MasterCard or American Express credit cards, as well as PayPal, and Apple Pay. Gift cards will not function on our site due to address verification. Additionally, if your bank does not support address verification, your order will be declined.

Order Summary

Please confirm that your shipping, billing and ordered products are correct prior to submitting your order. When you submit an order to your credit card company, an authorization hold for the amount of the order is obtained. An authorization hold is not a charge and may appear to be an amount slightly higher than the order total. It is monies held by the credit card company which guarantees that funds will be available when the order is billed. Should you encounter a problem when placing an order, several authorizations may appear on your statement. These will be deleted by the card company automatically, usually within 7-10 business days.

Order Processing

Orders are processed within 24-48 hours, Monday through Friday. Overnight and 2 Day orders are processed the same day if the order is received prior to 12 pm EST, Monday through Friday, excluding holidays and weekends.

Need Help?

If you have any question or need help with your account, you may Contact Us to assist you.

Customer Care (United States)

Monday to Saturday
9:00 AM - 11:00 PM ET
Laura Mercier
(888) 637-2437

Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.