Contact Customer Care
* required
Have a question? We’re here to help! Our friendly and knowledgeable Beauty Advisors want to make sure you have the best experience possible. Reach us via phone, email, and chat from Monday - Saturday: 9AM - 11PM ET. Please also refer to our FAQs page for immediate answers to commonly asked questions.
EMAIL US:
CHAT WITH US:
CALL US:
To be mindful of our teams’ well-being during this unprecedented time we have adjusted our operations. Your order may incur a longer processing and/or shipping time.
Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.
Thank You for contacting Laura Mercier!
Our Customer Care team will respond to your inquiry shortly.
- Information About Returns
- Information About Shipping
- Checkout
- Offer Codes
- Privacy Policy
- Managing An Account
- Out of Stock Items
- AfterPay FAQs
- Gift Packaging
- eGift Cards
- FAQs
- Where's My Order?
- Terms & Conditions of Sale
- Photo Sharing Terms & Conditions
- Order Discounts
- Virtual Consultation FAQs
- COVID-19 FAQs
Need Help?
If you have any question or need help with your account, you may Contact Us to assist you.
Customer Care (United States)
Monday to Saturday
9:00 AM - 11:00 PM ET
Please note Customer Service is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply.
